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Support
Center
Welcome
to the Host-Domain's Support Center. We provide several
options for obtaining service and support.. |
Frequently Asked Questions...
Many
technical, account, and billing questions have already
been asked and answered. Be sure to check and see if your
question is listed in the FAQ section before contacting
our staff.
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Frequently
Asked Questions
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Control Panel (CPanel)
Online User Guide...
CPanel is a fully featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics.
Refer to CPanel User Guide for more information on how to CPanel's features.
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CPanel
User Guide
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Support Desk...
If
you encounter a problem, the Support Desk is the best way
to contact us directly. Logging problems through the
Support Desk allows us to work quickly and efficiently to
resolve your problem:
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Click
Here For Support Desk |
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IMPORTANT:
We provide support for all server and
account-related issues. We do not support the
development and/or implementation of third party
scripts and applications. This is because new
scripts and applications are developed each day
and it is simply impossible for us to keep track
of all of them.
While
we do allow the implementation of scripts and
applications on our servers, there are some
restrictions. PHP Safemode is enabled on all
servers for security purposes and cannot be
disabled. Scripts and applications that put a
severe strain on server resources (i.e. Yahoo/DMOZ
expired domain search scripts) are also not
allowed.
If
you have a question about a particular script or
application, please email us before installing. |
Useful Software (mostly FREE)
Web Page/HTML editor:
1) http://www.mcwebsoftware.com/wwez/
2) http://www.virtualmechanics.com/products/dwarf/
3) http://www.evrsoft.com/
FTP software: http://www.sofotex.com/download/FTP_Software/
FTP User Guide
http://www.2ClickHere.com/download/usingftp.zip
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